Last updated: July 2025
1. Introduction
At 597 Dental Hygiene (“we,” “our,” “us”), accessible from http://597dh.com, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our chatbot(s), or contact us via Facebook, WhatsApp, or other digital platforms.
By accessing or using any of our digital services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, email, phone number, address, date of birth, etc.
- Health-related Information: Medical history, oral health concerns (if shared voluntarily).
- Technical Information: IP address, device/browser, cookies, chatbot logs.
3. How We Use Your Information
- To manage appointments and provide oral health advice
- To improve our services, including our AI chatbot
- To respond to inquiries and personalize your experience
- To meet legal or healthcare-related obligations
4. Chatbot, Facebook, and WhatsApp Usage
Conversations via our chatbot may be logged for training and support purposes. We do not make automated medical decisions. Meta Platforms may also collect your data—see their policy: Meta Privacy Policy.
5. Legal Basis for Data Processing
- Consent: When you voluntarily provide data
- Legitimate Interest: To improve services and communication
- Legal Obligation: For lawful recordkeeping and reporting
6. How We Store and Protect Your Data
We use secure, encrypted systems with limited access to authorized personnel only. We follow global best practices for data protection.
7. Data Sharing and Third Parties
We do not sell or rent your data. We may share it with:
- Authorized clinical staff
- Technology providers (under strict confidentiality)
- Authorities, only when required by law
8. Your Data Rights
You may have rights to:
- Access or correct your data
- Request deletion or limit use
- Withdraw consent at any time
- File a complaint with a local authority
Email: info@597dh.com
9. Cookies and Tracking
We may use cookies and tracking tools (like Meta Pixel and Google Analytics) to monitor site usage and optimize performance. You can manage cookies via your browser settings.
10. Children’s Privacy
Our services are not intended for children under 16 without parental consent. We do not knowingly collect information from minors.
11. Updates to This Policy
We may update this policy at any time. Revisions will be posted here with a new effective date.
12. Contact Us
Dental Hygiene 597
Email: info@597dh.com
Website: http://597dh.com
Phone/WhatsApp: +597 422929
13. Compliance with Meta (Facebook/WhatsApp) Policies
This Privacy Policy complies with Meta’s Data Handling Requirements, including user notice and consent for chatbot data usage. By using our chatbot, you accept these terms.